Help Center

Customer Care & Support

Our dedicated support team is here to assist you with order status inquiries, parcel tracking, usage instructions, or warranty questions.

✉

Send us an email anytime and our care team will reply within 24 business hours.

📞

Speak directly with a customer representative during standard operating hours.

For authorized warranty replacements or 30-day money-back guarantee returns, please mail packages to our primary fulfillment facility:

Skyline Brands / Nebu Ease Returns
841 Fairmount Ave
Elizabeth, NJ 07201
United States of America

*Please contact customer care before dispatching returns to receive your Return Merchandise Authorization (RMA) tracking number.